Privacy Policy

1. Who We Are

Vibrant Life is a holistic wellness brand based in Moncton, New Brunswick, Canada. We offer digital fitness programs, nutrition resources, mindfulness courses, and coaching services through our website lovevibrantlife.ca.

Business Contact: [email protected]

2. Information We Collect

We collect information you provide directly to us when you:

• Purchase a product or program through our website
• Submit an application for our coaching programs
• Sign up for our email list or waitlist
• Contact us directly via email

The types of personal information we may collect include:

• First and last name
• Email address
• Phone number (optional)
• Payment information (processed securely through Stripe — we do not store your full card details)
• Information you voluntarily share in application forms or communications

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your purchases and deliver digital products
• Send order confirmations and receipts
• Communicate with you about your purchase or coaching application
• Send marketing emails and program updates (only if you have opted in)
• Improve our website, products, and services
• Comply with legal obligations

We will never sell your personal information to third parties. Ever.

4. Third-Party Services

We use trusted third-party platforms to operate our business. These services may process your data as part of delivering our products and services:

• Stripe — secure payment processing. Stripe's privacy policy applies to all payment transactions. View at stripe.com/privacy
• Go High Level (GHL) — our CRM, email marketing, and course delivery platform
• Calendly — used for booking discovery calls for our coaching programs
• Google Analytics — website traffic and usage analytics (anonymized)

Each of these services has their own privacy policies governing how they use data. We encourage you to review them if you have concerns.

5. Email Communications

If you purchase from us or join our email list, you may receive emails from Vibrant Life including order confirmations, program delivery, and marketing communications about our products and offers.

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email. Please note that transactional emails (order confirmations, program access) are not affected by unsubscribing from marketing.

6. Data Storage & Security

Your information is stored securely through our third-party platforms (GHL, Stripe) which maintain industry-standard security measures. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss.

Our website uses HTTPS encryption to protect data transmitted between your browser and our site.

7. Your Rights (Canadian Privacy Law — PIPEDA)

As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for us to use your personal information (subject to legal and contractual restrictions)
• Request deletion of your personal information where applicable

To exercise any of these rights, please email us at [email protected] and we will respond within 30 days.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

9. Children's Privacy

Our products and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.